CONVERGENCEOperating System
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CONVERGENCEA/V · LIGHTING · COMMERCIAL · SHADES
prepared by
INTEGRATEIT
Board brief · June 2026
Four divisions. One platform.

Where every discipline,
every dealer, every project
converges.

The operating system built for Convergence — a marketing site that captures leads the brochure never could, an ops portal for 50+ staff, a full design-tool suite, and a dealer module with a live US dealer-tier map across the MINK territory. One source of truth, end to end.

Prepared for
Convergence · Leadership
Presented by
IntegrateIT · Daniel Alon
The package
Six deliverables. One platform.
Status
Built & running on the IntegrateIT platform — not a concept.
01 The firm we're building for

A 73-person rep agency,
four disciplines deep.

Convergence represents 200+ premium lines across four states and four divisions — the people dealers and specifiers in the Midwest call first.

Audio / Video

Residential & commercial AV — control, audio, video, networking.

Lighting / Lutron

Architectural lighting & control — Lutron HomeWorks, shading systems.

Commercial / Industrial

Electrical supply, wire & cable, infrastructure for the trades.

Shades & Furnishings

Window treatments, fabrics, finishes — the design layer.

73
People across sales, design, ops, and support.
4 states
Missouri · Iowa · Nebraska · Kansas — the MINK territory.
200+
Premium lines repped — Lutron, Legrand, BEGA, Samsung, Josh.AI, more.
1
Customer that matters most: the dealer they onboard and support.
02 The problem today

Four divisions running on
fragmented, dated tools.

A 73-person firm repping 200+ lines is running on a dated WordPress site and a patchwork of spreadsheets, inboxes, and disconnected apps. The dealers — your actual customers — get no portal, no live status, no single front door.

Every division keeps its own pipeline in its own place. There's no shared view of a dealer's tier, performance, or open orders. The information that should compound is scattered — and scattered information can't be sold from.

A brochure site, not a funnel

WordPress that informs but never captures — no dealer funnel, no specifier funnel, no measurable conversion.

Four pipelines, four places

Residential and commercial run on different tools. No company-wide view, no shared dealer record.

Dealers fly blind

No portal for tier, performance, orders, or design submissions. Every status check is a phone call.

No map of the territory

Nobody can see, at a glance, who their best dealers are or where the white space is across MINK.

“You don't have a tooling problem. You have four tools that don't talk to each other — and a dealer base that can't see itself.”

03 The idea

One platform where
it all converges.

Your name is the thesis. Four divisions, every dealer, every line, every project — pulled into a single source of truth. Sales, design, operations, and the dealer network, all on one system, all looking at the same record.

Audio / Video Lighting / Lutron Commercial Shades Convergence OS One source of truth

Not four logins. Not four databases. One platform — themed per division, unified at the core — so the firm finally operates as one.

04 What we built

Six deliverables. One package.

A complete operating system — front door to dealer network — already standing, ready to brand and turn on.

01

A marketing site that sells

Replaces the WordPress brochure: 0 funnels today → 2 (dealer + specifier) with measurable conversion landing straight in the portal.

02

Ops portal for 50+ staff

CRM, sales tracking, projects, tasks, calendar, order tracking, design submissions — the daily workspace for the whole firm.

03

Division switcher

Residential / Commercial / Company-wide — one toggle re-themes the whole portal and scopes the pipeline.

04

Dealer module

Onboard, grade by tier, track performance — and plot every dealer on a live US tier map. The differentiator.

05

Dealer portal

The dealer's own login: tier, performance, orders, design submissions, and brand resources in one place.

06

This deck + a 7-page guide

The board-ready deck you're reading, plus a printable 7-page PDF guide your team can hand to anyone.

05 Deliverable 01 · the front door

A site that sells, not just informs.

The WordPress brochure becomes a premium, fast marketing site with two distinct funnels — one for dealers who want to carry your lines, one for specifiers sourcing product for a project.

Dealer funnel

"Become a Convergence dealer" → an application that lands in the ops portal as a lead, ready to onboard.

Specifier funnel

Browse 200+ lines by division, request a quote or spec support, routed to the right team automatically.

Division-aware

The site speaks in all four divisions' voices — and hands each visitor to the right pipeline.

convergence.com / become-a-dealer
Dealer program
Carry the lines the
Midwest trusts.
200+ premium lines · four divisions · one rep partner.
Lutron Legrand BEGA Samsung Josh.AI + 195 more
Apply to become a dealer →

Every application becomes a lead in the ops portal — no inbox, no re-keying.

06 Deliverable 02 · the workspace

The whole firm, one screen.

portal.convergence.com / dashboard · Company-wide
Active dealers
214
across MINK
Open projects
86
4 divisions
Design submissions
31
12 awaiting review
Pipeline
$14.9M
weighted · all 4 divisions
Orders in flight
147
order tracking
Staff seats
58
role-scoped
Today across the firm
AV
Heartland Smart Homes · theater design submitted
A/V · awaiting design review · Platinum dealer
PlatinumIn review
LT
Prairie Electric · Lutron HomeWorks rough-in order
Lighting · order placed · ships Thu
GoldOrder placed
CM
Midwest Industrial Supply · Encore Wire reorder
Commercial · 4,200 ft · net-30
SilverFulfilled

CRM · sales tracking · projects · tasks · calendar · order tracking · design submissions — every division, every dealer, one record.

07 Deliverable 03 · the switcher

One toggle. The whole portal re-themes.

Try it — switch divisions and watch the workspace, the team, and the pipeline change.

portal.convergence.com / residential
Residential Division
Independent team · own calendar · own pipeline
Scoped view
Open pipeline
$6.8M
A/V + Lighting
Active dealers
128
smart-home integrators
Design subs
24
home theater · lighting
This week
19
site visits booked
HS
Heartland Smart Homes · Whole-home audio
Control4 · Lutron · 6 zones
Platinum
LV
Lakeview AV · Theater + shades
7.2.4 Atmos · automated shading
Gold

Residential and Commercial run as independent teams — their own calendars, their own pipelines, their own dealers — while Company-wide rolls everything up into one view for leadership.

08 Inside the ops portal

A full design-tool suite, built in.

The tools your team and your dealers use to spec a job — not a separate app, not a third-party license. Native to the portal, attached to the project record.

Home TheaterSeating · screen · Atmos layout
Rack BuilderDrag-drop U-space · power · heat
Lighting DesignerLutron loads · scenes · keypads
Dot-Map Floor PlansDevice pins on the real plan
ProgrammingControl flows · automation logic
Keypad / Lutron LayoutEngraving · button maps

Attached to the job

Every design lives on the project record — versioned, reviewable, exportable to a BOM.

Dealers submit, you review

Dealers design in the same tools, submit, and your team reviews — one queue, no email attachments.

Spec faster, win more

The faster a dealer can produce a clean, accurate design, the more of your lines they specify.

09 Deliverable 04 · the differentiator

The dealer module — your network, graded.

No rep agency tool does this. Onboard a dealer, grade them by tier, and watch their performance compound — every order, every design, every project rolled into one record and one score.

1

Onboard

Application → dealer record. Lines, region, contacts, terms.

2

Grade by tier

Platinum · Gold · Silver · Blue — by volume, growth, and engagement.

3

Track performance

Orders, designs, pipeline — scored over time, surfaced on the record.

4

Plot on the map

Every dealer pinned by tier + location across MINK. Next slide.

portal.convergence.com / dealers
Dealer roster · by tier214 active
HS
Heartland Smart Homes
Overland Park, KS · A/V · since 2019
$1.42M
YTD · +18%
Platinum
PE
Prairie Electric
Des Moines, IA · Lighting · since 2021
$880k
YTD · +31%
Gold
LV
Lakeview AV
Omaha, NE · A/V · since 2022
$430k
YTD · +6%
Silver
RC
River City Integrators
St. Louis, MO · A/V · new 2026
$74k
onboarding
Blue
10 The centerpiece

Every dealer, by tier, on the map.

The whole MINK network at a glance — who your best dealers are, and exactly where the white space is.

Nebraska NE Iowa IA Kansas KS Missouri MO Heartland Smart Homes Overland Park, KS · Platinum · $1.42M YTD
Platinum · 11
Gold · 38
Silver · 64
Blue · 101
214 dealers · live across MINK

Filter by tier, division, or line. Spot a county with no Platinum coverage and you've found your next recruiting target — territory strategy, made visual.

11 Deliverable 05 · the dealer's login

Your dealers get their own front door.

Every dealer signs into a portal that shows them exactly where they stand — and gives them everything they need to sell more of your lines, without a single phone call to your team.

Tier & status

Their current tier, the metrics behind it, and what it takes to level up.

Performance

Orders, growth, and pipeline — the same numbers you see, transparently.

Orders

Live order tracking — placed, shipped, delivered — no status calls.

Design submissions

Submit designs from the built-in tools; track review status.

dealers.convergence.com / heartland-smart-homes
Heartland Smart Homes
Overland Park, KS · partner since 2019
Platinum dealer
YTD volume
$1.42M
+18%
Open orders
6
2 ship this wk
To next tier
Max
top tier held
Brand resources
Line cards Spec sheets Pricing Co-branded assets
12 The breadth

200+ lines. One catalog.

Every line you rep, organized by division, attached to dealers and projects — searchable, spec-able, and tied to live order tracking.

71
A/V lines
54
Lighting lines
48
Commercial lines
31
Shades lines
204
total · one catalog
Lutron
Lighting
Legrand
Infrastructure
BEGA
Architectural
Samsung
Video
Blustream
AV distribution
Josh.AI
Voice control
TruAudio
Speakers
Wisdom Audio
High-end audio
Encore Wire
Wire & cable
Mermet
Shade fabric
+ 194
premium lines
All 4
divisions

When a dealer designs a job, they pull from the exact lines you rep — so every spec drives your business, not a competitor's.

13 Why it compounds

A platform that grows the territory.

Every interaction makes the next sale easier. The dealer map shows you where to recruit; the performance data shows you who to promote; the design tools make your lines the easy spec. The flywheel runs on data you already generate.

See the white space

The tier map turns "we should grow Iowa" into a named list of counties with no Platinum coverage.

Promote the climbers

Performance scoring surfaces the Silver dealer growing 31% — your next Gold, before a competitor notices.

Make your lines the easy spec

The design suite, stocked with your lines, makes specifying Convergence product the path of least resistance.

The flywheel · what compounds
214
Dealers on the map today — every one a data point.
$14.9M
Weighted pipeline across all four divisions, in one place.
4
Divisions rolling up to one company-wide view.
1
Source of truth — the firm finally operates as one.

Replace a brochure site and four disconnected tools with a system that turns activity into territory strategy.

14 What it replaces · what it returns

One platform, one price — replacing five line items.

The firm already pays for the status quo: a brochure that doesn't sell, four disconnected tools, and the hours spent re-keying between them. Convergence OS folds all of it into one bill.

Status quo · today

What the firm pays now

WordPress site + maintenance
hosting, plugins, a contractor on retainer
$9k/yr
4 disconnected tool licenses
CRM, project tracker, design app, order sheet
$34k/yr
Re-keying between systems
~12 hrs/wk across the team, fully loaded
$41k/yr
Leads lost to a brochure site
no funnel = unmeasured, uncaptured demand
unmeasured
Known annual cost of standing still~$84k/yr
Convergence OS · one platform

What it costs instead

Marketing site, ops portal, design suite

The five line items above, collapsed into one system — already built.

Dealer module + live tier map

The differentiator no rep-agency tool sells — included, not an add-on.

One bill, one vendor, one roadmap

No per-seat sprawl across four tools; the firm scales on one platform.

< 1 yr
Payback against the known $84k of status-quo spend alone — before a single new lead is counted.
$14.9M
The weighted pipeline this platform now makes visible and sellable, in one place.

The decision isn't "spend on new software." It's "stop paying five times for less." Final numbers scoped to your seat count and divisions in the pilot.

15 Let's turn it on

Four disciplines, every dealer,
every project — converged.

It's already built — the marketing site, the ops portal, the design suite, the dealer module, the live tier map, and the dealer portal — standing today, waiting for your brand and your data.

The ask: approve a 30-day paid pilot on the Residential division. We brand it and load your dealers in week one, you run live, and you decide on the full rollout from real data — go-live by August 1.

Demo credentials
convergenceops.integrateit.dev
owner@convergencedemo.com · ConvergenceDemo2026!
The 30-day pilot
Wk 1 · Brand & load Residential dealers
Wks 2–4 · Run live · decide rollout from real data
Built by
IntegrateIT · Daniel Alon
Direct
hello@integrateit.tech
The package
Six deliverables · one platform
LutronLegrandBEGASamsungJosh.AIEncore Wire
Use · M menu · F fullscreen
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